Frequently Asked Questions (FAQs)
What types of events can I host at Padel Café?
From corporate meetings to birthday parties, networking events, and more, Padel Café can host all sorts of events. Our space is flexible and customizable to suit your needs.
Can I customize my event decor?
Absolutely! We offer a customization facility, personalizing your event that’s tailored to your specific requirements, from catering options to event setups. Our team works closely with you to ensure every detail is just right.
Can I customize my order to accommodate dietary restrictions?
Absolutely! We’re happy to adjust ingredients to meet your dietary needs. Let us know about any allergies or preferences when ordering.
Do you offer event packages for both corporate and personal events?
Yes, we offer event packages for both corporate events and personal celebrations, including birthday parties. Each package can be tailored to meet your specific needs, ensuring an unforgettable experience.
Can I reserve Padel courts for my event?
Yes! You can reserve our premium Padel courts for your event so you and your guests can enjoy a fun and competitive game of Padel during the gathering.
What is the difference between peak hours and off-peak hours?
Peak hours are the times when padel court bookings are in high demand like evenings, weekends, and holidays. On the other hand, off-peak hours are quieter periods, usually on weekdays during mornings and early afternoons.
What facilities do your padel courts have?
We have two padel courts featuring high-quality glass walls, a secure metallic mesh enclosure, a well-maintained artificial turf, and proper lighting for evening games. Players can also enjoy delicious meals at our onsite café with exquisite menus.
How can I book the padel court or table?
You can visit our website or social media pages and fill out the online booking form, choosing your preferred time and date to reserve the padel court or table.
How can I check court availability and book a slot?
Upon successful reservation, you will receive a confirmation email. Alternatively, you can check availability and make a reservation through our website, by calling us, or by visiting the café in person.
Can I reschedule my court booking?
Yes, you can reschedule your booking if you notify us at least 12 hours in advance, subject to availability. Refer to our refund policy for further details on court rescheduling.
Are there any cancellation charges?
Yes, if you cancel your booking 6-24 hours before the game, no refund will be issued, and rescheduling will require a 20% rebooking fee. Please refer to our Refund Policy for more information.
How do you handle my personal information when I book a court or place an order?
We take your privacy seriously. Any personal details you provide are used only for bookings and are not shared with third parties. Please refer to our privacy policy for more details.