Introduction 

Padel Café (“us”, “we”, or “our”) operates the [www.padelcafe.pk] (hereinafter referred to as “Service”). 

Our Privacy Policy governs your visit to [www.padelcafe.pk] and explains how we collect, safeguard, and disclose information that results from your use of our website. 

By using the website and the facilities we offer, you agree to the collection and use of information per this policy.  

Definitions 

• Service – The [www.padelcafe.pk] website, operated by Padel Café. 
• Personal Data – Data that identifies a living individual (e.g., name, email, phone number, address, etc.). 
• Usage Data – Data collected automatically, such as IP addresses, browser type, and page visit duration. 
• Cookies – Small files stored on your device that help improve website functionality. 
• Data Controller – The entity that determines how personal data is processed (Padel Café in this case).
• Data Processors (Service Providers) – Third parties who are processing data on behalf of Padel Café. 
• Data Subject (User) – The individual using the Service and subject to Personal Data collection. 

2. Information Collection and Use 

We collect different types of data to improve our Service. This includes personal and non-personal information. 

Personal Data

While using our Service, we may collect:

• Name 
• Email address 
• Phone number 
• Address 
• Cookies and Usage Data 

We may use your data to contact you with newsletters, marketing or promotional materials, and updates.

Payment Information 

Padel Café does not process or store any payment details. You will be redirected to the third-party services handling the payment processes. They will be receiving the following information: 

• Your payment gateway (as you make reservations and schedule events at Padel Café) 
• Bank details (as you make a reservation via bank transfer) 
• Mobile Wallet (as you make a reservation via JazzCash, Easypaisa) 

Usage Data 

We also collect information sent by your browser when you visit our website. This may include: 

• IP address 
• Operating system 
• Pages visited 
• Time spent on pages 
• Date and time of visit 

This data helps us analyze website performance and improve the user experience 

3. Cookies and Tracking Technologies 

We use essential, functional, and analytics cookies and similar tracking technologies to: 

• Improve user experience 
• Analyze website traffic 
• Customize services based on preferences 

You can manage cookies through your browser settings, though disabling them may affect website functionality. 

4. How We Use Your Information 

We use collected data for the following purposes: 

• Customer Support – Responding to your inquiries and support requests. 
• Personalization – Improving your website experience and recommending suitable services. 
• Reservation Processing – Handling bookings and confirming court reservations. 
• Communication – Contacting you for confirmations, updates, and customer feedback. 
• Marketing & Promotions – Sending promotional offers, newsletters, and event updates. Marketing & Promotions – Sending promotional offers, newsletters, and event updates. 
• Website Analytics – Tracking visitor behavior to enhance website functionality. 

5. Sharing Your Information 

Padel Café does not sell, trade, or share your personal information with unauthorized third parties. However, we may share information with: 

• Service Providers – Third-party companies assisting with hosting, payment processing, or analytics. 
• System Administrators – Individuals managing our systems who may access client accounts for technical reasons. 

These third parties are obligated to protect your data. 

6. Data Security 

We implement security measures to protect your data: 

• Encryption – Payment details are secured via SSL (Secure Socket Layer). 
• Access Restrictions – Only authorized personnel can access sensitive data. 

Despite our efforts, no method of transmission over the Internet is 100% secure. 

7. Your Rights 

You have the right to: 

• Access, update, or delete your data.
• Withdraw consent from marketing communications. 
• Manage cookies via browser settings. 

To exercise these rights, contact us using the details provided below. 

8. Third-Party Links 

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for their privacy practices, and we encourage you to read their policies. 

9. Scope of the Policy 

This policy applies only to Padel Café’s website and social media pages. It does not cover third-party platforms or external websites linked from our site. 

10. Changes to This Privacy Policy 

Padel Café reserves the right to update this Privacy Policy at any time. We will notify users by updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically. 

11. Contact Information 

For any questions, concerns, or feedback regarding this privacy policy, please reach out to us: